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=== Lending Club - Sr Microsoft M365 Engineer ==='

https://lendingclub.wd1.myworkdayjobs.com/en-US/External/job/Sr-Microsoft-M365-Engineer_R0007146

1. M365 Platform Ownership & Governance

What they want you to own:

End-to-end M365 stack:

Exchange Online

SharePoint & OneDrive

Entra ID (Azure AD)

Intune / modern endpoint management

Environment governance:

Define & enforce messaging / collaboration architecture

Plan, document, and review technical changes

Maintain scheduled jobs / tasks tied to M365

Core competency:

Architect, operate, and continuously improve a secure, governed M365 tenant.

2. Identity & Application Management (Entra ID)

Key areas:

App registration & lifecycle management

Conditional access / access controls

Governance for apps integrated with Entra ID (consent, permissions, reviews)

Core competency:

Design and manage secure identity, SSO, and app integrations in Entra ID.

3. Messaging, Email Security & Routing

Tech + responsibilities:

Domain & email auth:

SPF, DKIM, DMARC

Email security stack:

Proofpoint + M365 transport rules

Mail flow operations:

Routing, relays, connectors, spam/phish tuning

Message tracking, send/receive troubleshooting

Proactive monitoring and incident prevention

Core competency:

Own enterprise mail flow and email security from DNS to inbox, including Proofpoint + EXO + routing.

4. Automation, Scripting & Reporting

They explicitly call out:

Heavy PowerShell for:

Automation of admin tasks

Recurring O365 jobs

Reporting / inventory / compliance checks

Building proactive tools & monitoring to detect issues early

Core competency:

Use PowerShell and tooling to turn manual M365 ops into reliable, observable, automated workflows.

5. Copilot, Power Platform & Secure Enablement

Newer / strategic area:

Oversee Copilot for M365

Set guardrails & frameworks for:

Copilot Studio

Power Automate / end-user automation

Drive adoption & training while keeping data safe

Core competency:

Safely enable AI and low-code automation (Copilot / Power Platform) for end users in a governed way.

6. Support, Escalations & Operations

Operational expectations:

Act as Tier 3/4 escalation for complex M365/messaging issues

Partner with Service Desk:

Resolve tough cases

Create SOPs / runbooks so they can handle common tickets

Communicate during:

Global outages (impact, status, remediation)

Participate in on-call rotation and off-hours work when needed

Core competency:

Be the senior M365/messaging SME for escalations, runbook creation, and incident/outage handling.

7. Security, Compliance, eDiscovery & Legal

This is big for them:

Partner with Legal & Compliance:

Email retention & archival policies

Data governance policies

Execute legal holds, preserve data

Maintain cloud security & compliance posture across:

Exchange Online

SharePoint / OneDrive

Entra ID / Intune

Core competency:

Translate regulatory / legal requirements into concrete M365 retention, eDiscovery, and security controls.

8. End-User Productivity & Tooling Ecosystem

Broader environment:

Support Windows & macOS clients

Familiarity with:

Zoom

Atlassian

Slack

Strong customer-first support mindset

Core competency:

Make collaboration tools (M365 + third-party) work smoothly for end users, with a service mindset.

9. Networking & Endpoint Fundamentals

They expect you to “just know”:

Core networking concepts:

DNS, DHCP, HTTP, SSL, TCP/IP

Identity, access, device imaging, software deployment, remote support

Core competency:

Troubleshoot M365 / messaging issues across the full stack: client, network, identity, and service.

10. Experience Profile & “Fit” Signals

Must-have profile:

6+ years with Microsoft 365 & Exchange

Comfortable in regulated / enterprise-like environments

Strong documentation, communication, and organization

Willing to:

Work hybrid (SF or Lehi, in-office Tu/W/Th)

Participate in 24/7 on-call

Flex across time zones (HQ in PT)

Bonus differentiators:

3+ years in highly regulated industry (finance, healthcare, etc.)

Legacy Exchange on-prem experience

Vendor management

Relevant certs: M365, security, maybe PMP/ITIL, etc.

How you can use this

You can literally turn each competency into a section or bullet theme on:

Resume: 1–2 bullets per core competency with metrics.

Cover letter: Group paragraphs by 1) M365 ownership, 2) messaging/email security, 3) security/compliance, 4) automation.

Interview prep: Have at least one story each for:

Major tenant / messaging architecture change

Ugly mail flow / spam / spoofing incident

Legal hold / eDiscovery request under pressure

PowerShell automation that saved real time or reduced risk

Outage / incident where you owned comms and resolution

If you want, next step I can:

Map your existing JPM/FRB experience directly onto these 10 competency buckets, or

Draft a bullet-ready “Core Competencies” section customized to this role that you can drop into your resume or LinkedIn.